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Hampton Heating and Air
Let Dobbs Heating and Air be your only stop for all of your Hampton Heating and Air Repair, Replacement, or Installation needs. Call today for your free estimate!
Local Reviews
for Hampton, GA
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Professional
Sweetga - Hampton, GA 30228
Keith is very knowledgeable and very professional! He enlighten me on somethings that I never thought about! Great at explaining everything and giving you a good vision. Only had an estimate so far but was recommended by my colleague to them!
Dobbs Technician A.
DCM1: AC complete, replaced (2) 20x20x1 filters. System is fully functional and operating within manufacturer specifications at this time. Indoor blower and coils are clean and all volts/amps are in range. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Maintenance checklist attached.
Dobbs Technician A.
DCM1: AC complete, replaced (2) 16x25x1 filters. System is fully functional and operating within manufacturer specifications. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Noticed homeowner doesn’t have a surge protector offered surge protector to protect main components inside of system from voltage spike and power outages. Talked to homeowner about adding a whole home air purifier/ Uv light to remove allergens from the air and to keep her evaporator coils clean from biological growth. Homeowner decided not to do repairs today.
Dobbs Technician A.
DCM1: AC complete, replaced (2) 14x20x1 and (1) 14x14x1 filters. System is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Found drain line clogged. Cut drain at outdoor 90 and left coupling unglued if it clogs again vacuum from there. Tested drain, drain is operating as designed. Maintenance checklist and photos attached.
Keith D.
quote ductless
Keith D.
Quoted zoning in hvacbizpro and emailed over - stated that she is going to call good leap
Dobbs Technician A.
Arrived to thermostat set to 69* reading 72* due to homeowner running stove to warm up downstairs. Checked temperatures upstairs and downstairs and found a 5* difference upstairs being warmer. This is normal for 2 story homes that don’t have zoning or dampers. Informed homeowner of 5* difference and the only way to make upstairs and downstairs the same is with zoning but we could use dampers to give her more comfort. Homeowner wants estimate to install dampers. Need to have the comfort advisor who quoted her new system to quote dampers if possible.
Dobbs Technician A.
DCM1: Heat complete, replaced (2) 16x25x1 filters. System is fully functional and operating within manufacturer specifications at this time. 0ppms of carbon monoxide in the home. Maintenance checklist attached. Homeowner requested payment link.
Dobbs Technician A.
DCM1: Heat complete, replaced (2) 20x20x1 filters. System is fully functional and operating within manufacturer specifications at this time. 0ppms of carbon monoxide in the office. Maintenance checklist attached.
Dobbs Technician A.
Took screen lock off of thermostat, answered homeowner’s questions about how to operate the thermostat. Talked to homeowner about the hole in the drywall she decided to have her plumber repair it while he is repairing the other 2.
Christian R.
Removed old equipment and installed new Rheem 3.5 ton full gas system. Installed 2 new return boxes, new emergency drain pan, new pan water safety switch, new coil water safety switch, new 10” return with new 14x20x1 filter grille, new thermostat, and new composite pad for outdoor unit. Reconnected supply plenum, high voltage, low voltage, drain line, gas line, vent pipe, and return ducts. Tested system operations in heating and cooling, set proper charge.
"Great Customer Service and Follow Up"
"Great Company, Great Service!"
"Impressed by Dobbs’ professionalism"
"John was great"
"Friendly, Courteous, and Knowledgeable"
