Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Gary was great
Professional, great service, awesome price
Great
Great Job
Christian was great and very responsible!
Power was off to indoor system. Turned power back on and set thermostat in only ac to prevent heat from operating.
DCM1: AC complete, checked 16x25x4 filter. System is fully functional and operating within manufacturer specifications. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Found system does not have surge protector, talked to homeowner he said he thinks he has a whole home surge protector but is going to call his power company to confirm. If not then he would be interested in having one installed. Maintenance checklist attached. Temp split 18*.
DCM2: AC incomplete, replaced (2) 16x25x1 filters. Front system is operating within manufacturer specifications at this time refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Found blower wheel dirty and some insulation starting to fall off return duct. Furnace 2019, indoor coils 2017, condenser 2016 Back system is not operational found fan relay stuck closed causing system to run continuously even when system was off, control board has failed only sending 14v when receiving 28v found burn mark on back of control board. Blower wheel is dirty. Unable to check a/c at this time due to control board faults. Furnace 2018, indoor coils 2016, condenser 2016. Talked to homeowner he decided to have comfort advisor give quote on upgrading furnace. Will complete maintenance once system is repaired or replaced. Photos attached. For comfort advisor- system on right in the attic, system not stickered on outdoor.
Quoted and emailed over using hvacbizpro
Replaced 7.5 ton single port cooling coil on twinned Trane 95% gas furnaces for the church office areas. Pressurized and checked refrigerant levels. Checked operation of system and system is running to manufacture specs.
Other invoice
Other invoice
Installed dryer vent covers on 1021 and 1008. Photos attached. Spoke with Steven he asked if we could reschedule 1007 due to it getting late and they had put laundry in told him that we weren’t sure when we would be able to get back out and he said that he would install it himself.
Found ptrap clogged, cleared ptrap and tested unit,operating properly.
Upon arrival homeowner stated she had been feeling symptoms of carbon monoxide poisoning, checked co levels before turning system on 0ppms checked co levels after turning system on and was getting 1ppm. Scoped heat exchanger and found crack on upper cell, tagged furnace and informed homeowner of the potential danger running system in heat mode at this time. Also found gas leak before the meter. Told homeowner she would have to get her gas company to fix it due to it being at the meter. Homeowner decided to have comfort advisor come out tomorrow 1-2. Photos and videos attached.
There are a lot of choices in the Greater Atlanta area for an HVAC company who can provide good or better heating and cooling services for our Metro area homes and business. We’re very grateful to the fine folks, just like you, who have chosen Dobbs Heating and Air as your top choice for Atlanta Furnace Repair, Atlanta AC Repair, Atlanta HVAC Installation, and more. We take pride in providing the highest level of HVAC repair, installation, replacement, and maintenance services in the Greater Atlanta area, western Georgia, northwestern Georgia, and all throughout our great state. We know the importance of handling your repair needs right the first time, so that you don’t have to keep calling for an HVAC repair company. If you need furnace repair in the wintertime, or Central AC repair in the summertime, there’s no time like the present to call on Dobbs Heating and Cooling. We provide 5-star service every time.
For over 10 years now, the Dobbs Heating and Air motto has been “Bringing Comfort Back Home.” We are proud to bring 5-star HVAC repair services, and bring comfort back to the homeowners and business owners of the Greater Atlanta area every time we’re called upon. But Dobbs HVAC is known for much more than just being the heating and cooling specialists who know how to provide our friends and neighbors with Metro Atlanta’s top repair, installation, and maintenance services. We’re also known for being open every day for calls and service. We’re known for bringing quality every time. We’re known for providing flexibility for every budget, including your HVAC System budget. Whether you’re looking for air conditioning repair, furnace repair, HVAC installation, duct cleaning, or any other heating and cooling service, Dobbs Heating and Air is your best bet for quality HVAC services for your home or business.
Since day one, our goal has been to offer thorough, expert HVAC services that utilize the best current HVAC equipment on the market, and to offer all this for the most reasonable market prices available. There is literally no limit to the HVAC Systems that our trained, certified technicians can supply 5-star repair, installation, or maintenance services. We provide top-level service for your Air Conditioners, Furnaces, Air Handlers, Heat Pumps, Thermostats, Air Purification, and so much more. Call us today for furnace repair specials, air conditioner installation specials, and all your other HVAC needs.