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Snellville Heating and Air
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Local Reviews
for Snellville, GA
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Great Service
Maurice - Snellville, GA 30078
Dobbs Technician A.
DCM2: AC complete, replaced 16x20x1 and 16x25x1 filters. Office system outdoor capacitor was out of manufacture range 40/5 34.3/4.7. Replaced capacitor and confirmed proper operations. Both systems are now fully functional and operating within manufacturer specifications. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Maintenance checklist attached. Set thermostats to 78 cool.
Keith D.
Quoted in hvacbizpro and emailed over - she didnt want a price after i told her approx. ranges then said that since i was here just go ahead and told me to email it to her
Dobbs Technician A.
DCM2: Heat complete, replaced 16x20x1 and 16x25x1 filters. Both systems are fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Set thermostats to 64 heat. Maintenance checklist attached.
Cody C.
DCM2 service 2 of 2 Ac completed changed (1) 16x20x1 (1) 16x25x1 filters, tested system operation’s everything is operating properly at this time attached is Ac maintenance checklist.
Rob S.
Arrived to No Cool Thermostat has completely failed. Reading 77* ( actually 71* ) with a set temp of 68. Thermostat was not calling for Cool. Replaced thermostat and tested system in Cool, Heat. Emergency Heat and Fan only. System functions as designed. AC diagnostics photos attached
Rob S.
Arrived to no heat, found 5amp fuse blown, replaced fuse, system is now fully functional and operating within manufacturer design at this time.
Brad N.
No a/c in showroom system above drop ceiling, found that the pump was full of water and pump was not running it did not have power, found that it was unplugged after searching it’s source down, pump is now pumping checked operation and found that the condenser fan capacitor was swollen and reading 0, replaced and checked operation system is running at this time.
Khalil W.
Heat maintenance on 2-systems in Snellville
"Great Customer Service and Follow Up"
"Great Company, Great Service!"
"Impressed by Dobbs’ professionalism"
"John was great"
"Friendly, Courteous, and Knowledgeable"
