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Ellenwood Heating and Air
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Local Reviews
for Ellenwood, GA
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Nice
Vicki - Ellenwood, GA 30294
Thanks
Thank you - I appreciate the excellent service and professionalism
Vicki - Ellenwood, GA 30294
Thank you
Dobbs Technician A.
R22 unit is pulling LRA for compressor. LRA is 89 and it is pulling 135 amps. Unit needs replaced
Christian R.
Removed old equipment and installed new Rheem 3 ton heat pump and air handler. Installed new return plenum with 16x20x1 filter, new emergency drain pan, new pan safety switch, new coil safety switch, new thermostat and new composite pad for outdoor unit. Reconnected high voltage, low voltage, drain line, supply plenum, and all return ducts. Tested system operations, set proper refrigerant charge. Talked with Keith on adding refrigerant to old upstairs unit. While trying to turn the unit on the compressor would not start on old upstairs unit. Per Keith he said to send a tech out on a courtesy call to see what the issue may be.
Keith D.
Signed proposal in hvacbizpro
Rob S.
Arrived to No Cool Identified multiple points of concern Outdoor unit is extremely dirty, contactor is showing signs of excessive heat and low voltage wires are frayed. Indoor unit shutoff switch is failing, will only work on some parts of the switch. Indoor blower is extremely dirty. No filter in system. System will cool but outdoor power has to be cycled through breaker System is operating and cooling, homeowner request comfort specialist to quote to replace
Cody C.
Upon arrival no Ac, found no high voltage coming in at contactor, breaker was in the off position, turned on system started up as intended, checked operation everything is operating properly at this time
"Great Customer Service and Follow Up"
"Great Company, Great Service!"
"Impressed by Dobbs’ professionalism"
"John was great"
"Friendly, Courteous, and Knowledgeable"
