Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Mason was very professional and very informative
Brad arrived when he said he would. He is professional and friendly.
House manager states he is kind and does a great job.
Mini split low Freon, added 1 lb R410A, unit operating properly at this time. Customer chose no leak check.
Completed single system cooling maintenance, checked filter and left filter, unit operating properly at this time. Office sent pmt. Link.
Today I performed a ac maintenance on two units. Both units are older units. I asked club members will they like for a comfort advisor to come over to discuss about getting a new unit. I explained to Ken about blower wheel cleaning and evaporator cleaning to maintain the system. He’s willing to speak with comfort advisor and see what will be there best option.
Completed single system cooling maintenance, replaced filter, unit operating properly at this time
Left message
Quoted and emailed over
Completed single system cooling maintenance on. Unit is very old R22, 30 plus years. Outdoor coils are starting to rust, ductwork under house needs repair, drain needs corrected. Contactor is charred. This unit needs replaced as soon as possible.
Performed a two system cooling maintenance on a two 2020 Trane’s the ODT is 76°.Tested overall operation of equipment confirming the upstairs indoor equipment was operational but outdoor equipment was non-operational and the main level indoor and outdoor equipment was fully operational.There is a 16x20x1 & a 16x25x1 both were discolored but not clogged the filters were replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Also inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment and the ability to properly cool/heat a quote has been provided to clean indoor evaporator coil.Inspected wires
Arrived today to replace Rheem eco-net thermostat upon arrival removed original malfunctioning part then installed new part.Once finished installing new part configured new thermostat to specifications.Lastly tested equipment in heating & cooling function confirming its properly operating
Talked with Jason with Rheem support, a new eco thermostat is needed
For well over 10+ years, the professionals from Dobbs Heating and Air have worked hard to help folks in West Georgia and throughout the Greater Atlanta area control the climate in their home. We take pride in being thorough when it comes to diagnosing your home heating and cooling situation, and offering the best fit solutions for you and your family. From top to bottom, every Dobbs representative is qualified, certified, and trained to handle your needs for new HVAC Systems, HVAC Repairs, HVAC Maintenance, Whole Home Automation Installation, and more. Our HVAC company is insured, bonded, licensed, certified, and qualified to meet your needs.
From the time you call our customer service representatives until the time our HVAC professionals complete your heating and air jobs, we trust you’ll have the best experience you could possibly have with an experienced, local HVAC company. When you need high-quality HVAC services that will bring you maximum return on your investment, and keep your family comfortable for years to come, you need the best. You need Dobbs Heating and Air. Call or contact us today for a FREE consultation, quote, or on-site estimate of your heating and cooling needs!