Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Mason was very professional and very informative
Brad arrived when he said he would. He is professional and friendly.
House manager states he is kind and does a great job.
Talked with Jason with Rheem support, a new eco thermostat is needed
Replaced warranty VSDOC board, cycled unit was, operating properly at this time
Talked with Jason with Rheem support. We determined that the VSODC board s faulty and needs replaced. Also the inverter drive board is faulty and needs replacing. The parts are warranty. VSDOC board part#- 47-104848-09k. Inverter drive board part#- pd476645. Model#- RP1760AJVCA. Seral# w412111176.
Heat maintenance. Checked inducer motor, indoor blower motor both within manufacturer specs. Checked pressure switch, made sure pressure switch hose and port are clear. Scoped heat exchanger, no visible deterioration. Cleaned flame sensor. Temp rise is good, Drain is clear. Replaced filter 16x25x4. System is running correctly and efficiently at time of departure.
All 38 Refrigerators outside were empty on refrigerant.
2 system heat maintenance, checked blower motors, heat strips, compressors, condenser fan motors everything is within manufacture specifications. Contactor ohms are within spec. Coils are clean, Drains are clear, water safeties are working as intended. Changed both filters 16x20x1, 20x20x1. Both systems are working correctly and efficiently upon departure. Customer is happy.
Heat maintenance, checked amp draws on blower motor, heat strips, condenser fan and compressor all within manufacturer specs. Drain is clear, changed filter 20x22x1, all Safeties are working correctly including water safeties. High volt disconnect has correct voltage, contactor ohms are within spec. 70 degrees outside was unable to get pressures. System is running correctly and efficiently at time of departure.
Completed 2 systems Heat maintenance, replaced filters, systems operating properly at this time
Arrived to complete startup Pulled vacuum down to 183 microns, conducted decay test, system held at 268 microns. Released charge into system and secured service valves. Installed thermostat and Redlinked with indoor unit. Completed thermostat setup. Tested system. Functions as designed. Left thermostat in Off mode
DCM1: Heat complete, replaced 20x20x1 filter. System is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Maintenance checklist attached.
For well over 10+ years, the professionals from Dobbs Heating and Air have worked hard to help folks in West Georgia and throughout the Greater Atlanta area control the climate in their home. We take pride in being thorough when it comes to diagnosing your home heating and cooling situation, and offering the best fit solutions for you and your family. From top to bottom, every Dobbs representative is qualified, certified, and trained to handle your needs for new HVAC Systems, HVAC Repairs, HVAC Maintenance, Whole Home Automation Installation, and more. Our HVAC company is insured, bonded, licensed, certified, and qualified to meet your needs.
From the time you call our customer service representatives until the time our HVAC professionals complete your heating and air jobs, we trust you’ll have the best experience you could possibly have with an experienced, local HVAC company. When you need high-quality HVAC services that will bring you maximum return on your investment, and keep your family comfortable for years to come, you need the best. You need Dobbs Heating and Air. Call or contact us today for a FREE consultation, quote, or on-site estimate of your heating and cooling needs!