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I installed a new Rheem 3-ton evaporator coil, paired with a 3-ton AC unit and an 80% efficient 75k BTU variable speed gas furnace. The installation included a new return plenum, emergency drain pan, pan safety switch, coil safety switch, thermostat, composite pad, and a line voltage monitor with surge protection. I reconnected the supply plenum, high and low voltage connections, drain line, gas line, vent pipe, and return ducts. After ensuring all connections were secure, I tested the system's heating and cooling operations and set the appropriate refrigerant charge.
I visited the site to address the connectivity issues with the customer's cell phone and iPad. Upon arrival, I conducted a thorough diagnostic to identify the root cause of the problem. After analyzing the network settings and hardware, I determined that the issue was due to a faulty router. I replaced the router and reconfigured the network settings to ensure optimal performance. Additionally, I provided a detailed quote for the replacement and configuration services, which I will email to the customer shortly.
We provided a comprehensive quote for the required services and sent it via email. The client indicated they were not in a hurry and requested a follow-up in two weeks. Our team meticulously assessed the needs, ensuring all aspects were covered in the quote. We detailed the scope of work, including the specific services to be performed, materials needed, and estimated time for completion. The client reviewed the quote and expressed satisfaction with the proposed pricing and timeline. We confirmed the follow-up date and assured the client that we would be in touch as agreed. Our goal was to ensure clarity and transparency throughout the process, providing the client with confidence in our services.
Upon arrival, I assessed the plumbing issue reported by the client. After inspecting the affected area, I identified a significant blockage in the main drain. Despite my best efforts using standard tools and techniques, the blockage proved too stubborn to clear. I recommended a more intensive approach, which would require specialized equipment and additional time. To ensure the job was completed correctly and safely, I decided to reschedule the service for a later date when I could bring the necessary tools and expertise.
Christian arrive on time and was professional. The installation was quick and well done. I appreciated that all my questions were thoroughly answered. I would recommend Dobbs Heating and Air.
Your technician was very nice and professional answered all my questions before leaving.
Than you
Great service
Excellent service
Dobbs Heating and Air is committed to providing top quality heating and air conditioning services, HVAC unit replacements, HVAC Repair, and new Heating and Air installations to the Atlanta Metro area every day. With high quality service & incomparable customer service, you can count on Dobbs to deliver on your heating and air conditioning needs. Call us at 770-445-8923 for the best Local HVAC Repair, Replacement, Installation, or Maintenance you could hope for!
The list of Metro Atlanta, West Georgia, and Northwest Georgia cities, towns, and communities that we offer service for is always expanding. Even if you don’t see your county, city, town, or community listed, please don’t hesitate to call Dobbs Heating and Air. One of the great advents of existing in a fresh, growing company is the potential to expand our service area horizon with the same kind of flexibility that we can continue to expand our services rendered. We have offered high quality service, and continue to offer service to most of the area in and around the Metro ATL area. The specific locations of our serviced areas for Local HVAC Repair include, but are not limited to the following:>
Are you anywhere in or around the Metro Atlanta area? Are you in the North or West Metro ATL, and looking for the services of a high-qualified, Local HVAC Repair Company? From Cherokee County to Carroll County, Dobbs Heating and Air is the fastest-growing Local HVAC Company. From Forsyth County to Fulton County, Dobbs HVAC is gaining a Metro-Wide reputation as a great local HVAC company that offers amazing customer care to each and every commercial or residential customer. Cobb County? Dekalb County? Haralson and Bartow Counties? From Paulding County to Polk County, everywhere in between, and everywhere beyond, Dobbs is steadily rising, one satisfied customer at a time, as the name to trust for Local HVAC Repair in Metro Atlanta, West Georgia, Northwest Georgia, and beyond. Call or Contact Us to schedule a FREE On-Site Assessment of your Heating and Air Needs, we can help with anything like:
Your Dobbs Local HVAC Repair Professional is ready, willing, and able to help with all your local HVAC Repair, Replacement, Installation, Maintenance, or Service needs. Schedule an appointment at your home or business!