Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Christian and Jaylen were on time, got the job done within two and a half hours and very nice
Technician show up on time and was very professional.
Always happy with Dobbs service. Did a great job and explained everything along the way.
Keith is great!
Office ac 2lbs low R410A. Added 2lbs,checked pressures and delta t. Operating properly at this time. Unit does have a leak that needs to be addressed. Estimate for leak check included.indoor coil leaking. Pictures included.
Checked thermostat and moved it to 76. Turned on dehumidifiers, humidity at 42% at this time
Performed a single system cooling maintenance on a 2015 Rheem the ODT is 85°.Tested overall operation of equipment confirming the indoor & outdoor equipment were both fully operational.There is a 14x25x1 which was discolored and clogged the filter was replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to heat/cool properly a quote has been provided to clean indoor evaporator coil.Tested capacitor confirming it was in specifications.Inspected wires along with connections not finding any broken, damage
Performed a three system cooling maintenance on a 2018 Trane, 2016 Trane & a 2004 AIRE-FLO the ODT is 70°.Tested overall operation of equipment confirming the indoor & outdoor equipment were both fully operational.There is one 16x25x4, one 16x20x1 & one 14x14x1 filter.The 4 inch filter will be replaced by homeowner but the one inch filters were replaced on this visit by us.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected wires along with connections not finding any broken, damaged or arced wires along with didn’t find any damaged or loose connections.Reme-Halo(UV LIGHT) was found malfunctioning a quote has been provided to replace cell to regain operation to device to help kill a
Replaced warranty compressor, started new compressor and it started rattling and stopped pumping. New compressor is ordered.
Completed cooling maintenance on 2 of the 3 systems. Replaced filers. The basement unit was diagnosed with a faulty compressor in January. Owner has reached out and wants compressor replaced
Completed cooling maintenance on 5 systems. Replaced filters, operating properly at this time
Heat maintenance. Checked inducer, indoor blower motor both within manufacturer specs. Heat safeties are working as intended. Pressure switch hose and port are clear. Drain line is clear, replaced filter. System is running correctly and efficiently in heat mode. Homeowner has a concern about her air conditioning not blowing as cold as she believes it should. Spoke with her and her husband to let them know we would have to return on a warmer day to get correct pressures and go from there.
DCM1: Heat completed, Changed 20x25x4 System is fully functional and operating within manufacturer specifications at this time. Heat rise of 44 degrees.
Found filters were still wet from when indoor coils froze, removed filters to get an accurate charge reading. Added 3lbs of R22 to system #9 refrigerant pressures are appropriate at this time. Leak searched indoor and outdoor coils, did not see any dye or find leak. Leak could be in the line set or dye has not been sitting long enough. Isolated indoor and outdoor coils, will need to return to check pressures and see which one is losing pressure to identify which coil is leaking and then leak search that coil. System is currently off and will not cool at this time.
Regardless of the season or the reason you need home or commercial heating and cooling services in Smyrna, GA, Dobbs Heating and Air has the experience and expertise you need. Winter, spring, summer, or fall, all you have to do is call our seasoned HVAC professionals, schedule a FREE on-site assessment of your HVAC repair, replacement, installation, or maintenance need. As your top choice for Smyrna Heating and Air Services, we work harder than any other local HVAC technicians to provide thorough estimates of your best options for all your climate control needs, including but not limited to: