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Woodstock Heating and Air
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Local Reviews
for Woodstock, GA
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Great service
Eric - Woodstock, GA 30188
They were on time, courteous and thorough. They diagnosed the issue and handled the warranty claim with the manufacturer. Will use them again, and signed up for their maintenance service.
Awesome problem solving! Thanks!
Jennifer - Woodstock, GA 30189
Gary and Kevin were persistent until the issues were corrected and we are back up and running. Thanks so much!!!
Excellent service
Jennifer - Woodstock, GA 30189
Johnathon went beyond expectations with his helpful attitude and knowledge. Thank you Johnathon!
Alaways punctual and professonal
Michelle - Woodstock, GA 30188
Awesome
Dobbs Technician A.
Surge Protection and PVC Cap and reconnect condensation line
Dobbs Technician A.
Today I installed new non fuse disconnect box and pvc line for condensation line. Customer wants surge protection.
Dobbs Technician A.
For today I worked on Ms Pamela units today. I acknowledge there were several issues I noticed and made Ms Pamela aware. She wants to follow the estimates with discuss an wants to be on the schedule tomorrow morning for her repairs. I discovered no safeties and Also arch indoor capacitor. I repaired it, everything else was just fine just have to replace the things we discussed.
Dobbs Technician A.
Completed cooling maintenance on main unit and mini split. Main floor unit is very low Freon. Gave quote for leak check and coil replacement. Also comfort specialist coming to quote replacing system.
Dobbs Technician A.
Performed a single system cooling maintenance on a 2020 Goodman the ODT is 69°.Tested overall operation of equipment confirming the indoor & outdoor equipment was both fully operational.The filter 16x25x1 was discolored along with clogged the filter was replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to heat/cool properly a quote has been provided to clean indoor evaporator coil.Inspected wires and connections not finding any broken, damaged or arced wires along with didn’t find any damaged or loo
Dobbs Technician A.
Replaced warranty Indoor coil. Removed old coil, leak checked and pulled vacuum. Charged with R410A freon to factory specs. Checked delta t. Unit operating at factory specs.
Dobbs Technician A.
Gave quote for replacement of warranty Indoor coil. Estimate for coil and membership included.
Dobbs Technician A.
Found wiring to pwr switch for furnace loose causing furnace to only operate intermittently. Repaired wire, unit operating properly at.
Dobbs Technician A.
Installed SS2 water safety and tested water safety. Water safety is operating properly. Spoke with homeowners and helped set there thermostats to preferred temperatures. System is operating at this time.
Dobbs Technician A.
DCM2: AC complete, replaced (4) 20x25x4 and (2) 20x25x1 filters replaced A35 belt. Both systems are functional and operating within manufacturer specifications at this time. Systems are R22. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Due to age of equipment multiple part failure is possible at anytime. Maintenance checklist attached. Photo attached. Called Mitch/Adam no answer left voicemail.
"Great Customer Service and Follow Up"
"Great Company, Great Service!"
"Impressed by Dobbs’ professionalism"
"John was great"
"Friendly, Courteous, and Knowledgeable"
