Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Your technician was very nice and professional answered all my questions before leaving.
The helper allowed me to observe and interact with him while was working. (wife) Chris was really knowledgeable and answered all my questions pertaining to the thermostat. (husband)
Mr. Dobb was listening to customers concern about they heating and air systems in their home. Very professional.
Excellent service very professional and understanding the customer need when it come heat and air service.
411
Installed new Rheem 80% 50k btu gas furnace with 2 ton evaporator coil and 2 ton a/c. Installed new return plenum with 16x25x4 Honeywell f100 filter, new emergency drain pan, new pan safety switch, new coil safety switch, new thermostat, new composite pad and new line voltage monitor with surge protector. Reconnected high voltage, low voltage, drain line, gas line, vent pipe, supply plenum and all return ducts. Tested system operations in heating and cooling. Set refrigerant charge.
Today I arrived to a service call due to a clogged drain line. Mrs Wasson stated her drain line are combined into one. I cleaned both ends of the drain lines and flushed the system with water to make sure everything was clear and operating properly. She will call Monday to set repair.
I arrived to a service call due to non cooling. Mrs Geller explained to me there moving in two weeks and wanted to get unit back cooling. I ran a diagnostic on the unit. She explained tomorrow me about them having animals. Blower wheels was dirty and airflow was restricted for animal hair and old dusk. Also maybe overcharged as well due to someone topping the unit off.
Completed ac maintenance
Today I arrived to do a ac maintenance on Renee Giordano. I noticed unit 1 is low in refrigerant which is a R22 unit MFD 2003. I advise she speak with comfort advisor about replacing unit because the refrigerant is obsolete. I noticed both units need cleaned and Safeties. Unit 2 was okay everything was good. Office needs to call club member to set up appointment with comfort advisor.
No ac on any floor - 30 amp breaker outside tripped due to motor housing screws came loose (or someone removed) - blade cut the common wire on the condenser motor causing a tripped breaker in which tripped the 60 amp breaker inside the house causing the upper level to be off - motor housing came loose hit the side of the condenser coils causing damage but still holding refrigerant with 145 psi (sat temp of 81*) checked compressor and fan motors for damaging and are operational for a pre check Will need to replace blade to determine if any other issues are known Replaced fan blade and checked operation - motor FLA 1.8 amps
Quoted a new heating cooling system due to the age (25 years) and type of refrigerant (r22) - current system was operating upon arrival - took photos and information of system - blower wheel is dirty, blower cabinet dirty due to poor filtration, metal aux. drain pan too small, 3/4” drain line has improper supports, homeowner stated previous company stated that water was in the outdoor unit in the electrical (that’s because the outdoor door was not installed correctly (missing screws to hold the door on) leaves are in the outdoor unit, the water has rusted the electrical base as well as the contactor buzzing really loud with water standing on the turbo capacitor (see photos)
Quoted in hvacbizpro and emailed over
Completed 2 systems cooling maintenance, replaced filters, upstairs ac had bad dual capacitor, replaced. Paid for maintenance. Both units operating properly at this time.
For all your residential or commercial HVAC needs in Marietta, you have a lot of different companies to choose from. You can entertain a lot of promises from a lot of different HVAC salesmen, but you want something different, something better. You remember a time when in-home service professionals were just that: professional. You remember when your home repair needs actually meant something to the technicians you allowed into your home. You remember when you were more than just another sale for someone who was just trying to reach a certain quota for that particular month. You remember when there were companies like Dobbs Heating and Air out there. While there are several companies you can choose for Heating and Air repair, replacement, or installation, we guarantee that nobody will treat you quite like Dobbs Heating and Air! We’re your top local choice for Marietta Heating and Air Services!
You can see that nobody treats your Marietta home or Marietta business HVAC needs quite like the professionals from Dobbs Heating and Air. We’ve been offering 5-Star Marietta Heating and Air Services since 2008, and we’d love to be your choice for Marietta Heating and Air Repair, Replacement, Installation, Maintenance, and more! Call or contact Dobbs today for a Free Estimate!