Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
The helper allowed me to observe and interact with him while was working. (wife) Chris was really knowledgeable and answered all my questions pertaining to the thermostat. (husband)
Mr. Dobb was listening to customers concern about they heating and air systems in their home. Very professional.
Excellent service very professional and understanding the customer need when it come heat and air service.
Extremely knowledgeable of my heat/air system, gave great helpful suggestions to keep my units In good working condition, sincere in wanting my heat/ ac to perform the best for my family during the hot summer. A very professional and so polite Dobbs employee Thank you! My AC seems to be working better today than ever!!! DOBBS, if all your employees are as knowledgeable and caring as Mason’s don’t ever let them leave. The best!
Replaced indoor control board, cycled unit, operating properly at this time. Office will collect
Arrive to do ac maintenance notice compressor was hot and explained to Club member that this unit is older manufacture date 2003 an to have comfort advisor to schedule to come over for estimates on newer unit. Club member is aware the the refrigerant is phased out and will speak with comfort Advisor about unit.
Completed 2 systems cooling maintenance, replaced filters, renewed maintenance contract, systems operating properly at this time. Comfort specialist coming out next week to quote replacement on main unit, trane furnace and Rheem condenser. 17 yrs old
Removed old equipment and installed new Rheem 2 ton heat pump with 2 ton evaporator coil and 80% gas furnace. Installed new return plenum, new media filter cabinet with 16x25x4 filter, new supply plenum, new coil safety switch, new thermostat, new composite pad, and new line voltage monitor for outdoor unit. Reconnected high voltage, low voltage, drain line, gas line, vent pipe and all duct work. Tested system operations in heating and cooling, set proper refrigerant charge.
Workers working in attic and cut the power off to furnace, turned back on, operating properly.
Completed single system cooling maintenance, replaced filter, operating properly at this time
Signed proposal in hvacbizpro
Main floor cooling system is low on R410a refrigerant is the reasoning why the air conditioning system isn’t cooling well - Will need to leak search using electronic search, then can determine if it can be repaired or not and then adding more refrigerant to the system. (If repairable then only the repair would be covered under warranty) This pricing below is everything totaled together. If the repair can be repaired then the cooling would not be replaced. If the repair cannot be made then the cooling would be replaced and the charge for the (repair would not be included) This is in the event the cooling coil is where the leak is. Will not know until the electronic leak is completed and confirmed where the leak is. It’s a possibility that the total could be more. Leak checked coils, indoor coils leaking, outdoor compressor will not come on. Owner decided to move forward with replacing unit. Office will call to set up date.
Completed maintenance on upstairs unit, old R22 but operating properly, the downstairs unit is R22 and is low Freon. Comfort specialist coming to quote replacement.
Today I arrived to potential member property. I noticed rusted disconnect. I also expected the furnace and discovered there wasn’t any water safeties. I also check condensation pump a the wire is exposed may cause a malfunction to the unit. Extremely dirty blower wheel and evaporator coil needs to be cleaned. Check temperature and pressure they where in range
For all your residential or commercial HVAC needs in Marietta, you have a lot of different companies to choose from. You can entertain a lot of promises from a lot of different HVAC salesmen, but you want something different, something better. You remember a time when in-home service professionals were just that: professional. You remember when your home repair needs actually meant something to the technicians you allowed into your home. You remember when you were more than just another sale for someone who was just trying to reach a certain quota for that particular month. You remember when there were companies like Dobbs Heating and Air out there. While there are several companies you can choose for Heating and Air repair, replacement, or installation, we guarantee that nobody will treat you quite like Dobbs Heating and Air! We’re your top local choice for Marietta Heating and Air Services!
You can see that nobody treats your Marietta home or Marietta business HVAC needs quite like the professionals from Dobbs Heating and Air. We’ve been offering 5-Star Marietta Heating and Air Services since 2008, and we’d love to be your choice for Marietta Heating and Air Repair, Replacement, Installation, Maintenance, and more! Call or contact Dobbs today for a Free Estimate!