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Riverdale Heating and Air
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Local Reviews
for Riverdale, GA
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Excellent Service
Omar - Riverdale, GA 30274
Dobbs Technician A.
Performed a single system cooling maintenance on a 2019 Trane the ODT is 82°.Tested overall operation of equipment confirming the indoor was operational but the outdoor equipment was non-operational.Once operation was determined began diagnostic on the indoor equipment the filter 16x25x4 was gently used but not clogged the filters was not replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it dirty as well when a indoor evaporator coil gets dirty it minimizes the efficiency along with affects the ability to properly heat/cool a quote has been provided to clean indoor evaporator coil.Inspected wires along with connections not find
Dobbs Technician A.
Unit very low Freon. Older Goodman. Owner said someone was out a couple months ago and added Freon. I offered leak check. Comfort specialist will come out and give quote on replacing unit. Heat pump. Possibly schedule leak check. Owner wants price for new unit first.
Dobbs Technician A.
DCM1 : A/C complete, replaced (1) 16x25x1 filter. System is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Temp split 18*. Photos and maintenance checklist attached. Recommend replacing filter more frequently to keep system clean and increase longevity of the system. Send payment link to homeowner.
Rob S.
Unknown reason for fault; system was operational when I arrived. Most likely fault was due to condensation pump. Need to schedule maintenance
Rob S.
Arrived to identify high temperature limit switch fault Identified and located debris in heat exchanger causing airflow to be diverted around the high temperature limit switch. Remove debris and conducted test to determine temperature at high temperature limit switch. Last time I conducted a test had temperatures in excess of 140° after removing debris test resulted in temperatures of less than 100° . System is fully functional
Rob S.
DCM1 complete; Heat; (1) F16251 replaced. ( photo attached ). System is fully functional. All components are operating within manufacturer specifications. Heat rise is within design tolerances. Thermostat setting of 79* is generally higher than normal operating temperatures, furnaces are sized to maintain a 70-72* indoor temp during heating mode.
Rob S.
DCM1 complete; Heat; (1) F16254 checked. System continually falls on high temp limit. Gas pressure in low heat 1.4. Temperature rise from return to nearest supply 30-35 degrees. Temperature at supply register is 101. Temperature at high temp limit switch 144. Tip limit switch design to open at 135°. Need to contact Trane.
Rob S.
DCM1 complete; AC; () F16254 replaced. System is fully functional. All components are operating within manufacturers specifications. Refrigerant pressures and temperatures are appropriate for indoor and outdoor conditions. AC checklist attached.
Rob S.
DCM1 complete; AC; (1) F16251 replaced. System is fully functional. All components are operating within manufacturer specifications. Refrigerant pressures and temperatures are appropriate for indoor and outdoor conditions. AC attached.
Jonathen W.
AC service in Riverdale ga
"Great Customer Service and Follow Up"
"Great Company, Great Service!"
"Impressed by Dobbs’ professionalism"
"John was great"
"Friendly, Courteous, and Knowledgeable"
