Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Really nice tech
Khalil was super nice and he waited for me when I had customer in the office Great Worker !!!
Returned today to finish maintenance on last two systems on property which services the main office/apartment and building C unit #3.Performed a two system cooling maintenance on a two 2016 Trane’s the ODT is 61°.Tested overall operation of equipment confirming the indoor & outdoor equipment was both fully operational.There is a 24x30x1 & a 16x20x1 which were gently used both filters were replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Capacitor was tested confirming they were in specifications.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to
Performed a sixteen system cooling maintenance the ODT 64°Tested overall operation of equipment confirming the indoor equipment was operational.Once operation was confirmed began diagnostic on the indoor equipment there are (12) 22x22x1, (3) 20x20x1, (2) 16x20x1, (1)14x14x1, (1)20x24x1 slightly used but not discolored or clogged all filters were replaced.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to heat/cool properly a quote has been provided to clean indoor evaporator coil.Inspected wires along with connections n
Helped Isaiah with maintenance
Complete maintenance on systems 12-16. Found out door start relays extremely low on system 14 and 15. Replaced start relays and tested them relays are operating properly and systems are now within manufacturer specifications. All systems are operating within manufacturer specifications at this time and refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Thermostats are set to 78 cool and 64 heat.
Helped Austin with Heat maintenance.
Heat maintenance. Checked 1-11, all are running within manufacturer spec. Pressures are correct for outdoor ambient temps. Changed filters, drain lines are clear. Replaced compressor run capacitor on unit #1 and #2. Systems are running correctly and efficiently at departure. Will need to return to complete maintenance on systems #12-16.
Helped with maintenance.
DCM19: Heat complete, completed remaining 8 systems. Replaced (3) 22x22x1, (2) 20x20x1, (2) 16x20x1, 14x14x1, and 20x24x1 filters.
DCM2: Heat complete, replaced (2) 16x20x1 filters. Found system #1 outdoor capacitor was low on compressor side. 35/5 reading 30.2/4.8. Replaced dual capacitor and tested operations, compressor amp draw went from 8.3 to 7.6 after replacing. Capacitor is operating properly. Both systems are fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Maintenance checklist attached. Set thermostat to 64* heat.
DCM19: Completed 11/19 systems, will need to return to complete maintenance on systems 11-16, 5,19. Completed maintenance on systems 1-4, 6-10, 17, 18. Replaced filters (9) 22x22x1 (2)20x20x1. All systems other than #2 are fully functional and operating within manufacturer specifications at this time. System #2 is throwing a fault code for emergency heat had to adjust configuration for the kw from 25kw to 5kw, heat strips were rated for 5kw. System is now functional and operating within manufacturer specification at this time. Placed thermostats to 64 degrees heat. Maintenance checklist attached.