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Rockmart Heating and Air
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Local Reviews
for Rockmart, GA
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Heat pump
Ray - Rockmart, GA 30153
Dobbs Technician A.
Service call. Customer states he believes there is a problem with his heat strips. Upon arrival i tested aux heat, system was not heating through strip heat. Checked all wiring, ohmed out heat strip coil, limit switches, everything is within spec. Found a couple loose dirty wires, cleaned and re crimped tested aux heat again with homeowner heat strips are working correctly. System is working correctly and efficiently at this time. Homeowner would like for us to reach back out at a later date for a ac tune up.
Dobbs Technician A.
Install 2 set of hail guards on the 5 ton and 3 ton gas packs that were installed and did not come standard on commercial 3 phase systems. 5 ton is in stock with limited quantities 3 ton is approx. 2+ weeks for delivery. 2/27/25 installed 2 sets hail guards on 3&5 ton package units. Attached pictures.
Dobbs Technician A.
Heat maintenance. Package unit. Checked compressor, contactor, run cap, heat strips, blower motor, outdoor fan all within manufacturer specifications. Drain is clear. Replaced filter. System is running correctly and efficiently at time of departure.
Christian R.
Moved gas lines from in front of exhaust vents.
Christian R.
Removed and installed 5 ton package unit and 3 ton package unit. Installed transitions to both return and supply plenum. Installed fresh air dampers. Reconnected high voltage, low voltage, drain lines and gas line on 5 ton unit. Will need to fix a broken brass flare nut on 3 ton gas line to be able to install gas line to package unit. Need correct LP kits to convert units to propane.
Keith D.
Complete 5 Ton Gas Pack and converted to LP.
Dobbs Technician A.
Replaced variable speed warranty blower motor , cycled unit, operating properly. Office will collect
Dobbs Technician A.
Warranty indoor variable speed blower moter is bad need to replace. Estimate included
Dobbs Technician A.
Performed heat maintenance on single system heat pump was a, checked filter, left filter, unit operating properly
Rob S.
Arrived to No Heat Thermostat was configured incorrectly. Thermostat was locking out heat pump at 35*. Aux heat was not energizing due to Rh terminal being active and not wired. Reconfigured thermostat and tested system in heat and aux heat. System functions as designed
"Great Customer Service and Follow Up"
"Great Company, Great Service!"
"Impressed by Dobbs’ professionalism"
"John was great"
"Friendly, Courteous, and Knowledgeable"
