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Roswell Heating and Air
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Local Reviews
for Roswell, GA
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Outstanding service
Brent - Roswell, GA 30075
Brandon went above and beyond with his service today and did outstanding work. I also signed up for the yearly diamond subscription. Looking forward to working with Dobbs heating and air in the future.
Great service
Jack - Roswell, GA 30076
Dobbs Technician A.
Today I arrived at Julie and Kyle Slagle home with a frozen line set. I checked pressures after i seen the pressure and temperatures it was low on refrigerant. I check king valve was closed. I checked the TXV Metering device that was stuck to flu pipe. I added one pound of refrigerant to unit after unit was unfrozen. I spoke with Mrs Slagle about the TXV meter and office will reach out to Mrs Slagle about the warranty on the parts.
Dobbs Technician A.
Today I arrived to clean blower wheel motor and evaporator coil as well. Everything is operating properly.
Keith D.
Spoke with Brent
Dobbs Technician A.
Today we arrived to Mr Dundon Property off a radio ad. We performed an ac maintenance on both units. Everything checked out to manufacture specifications. Pressure fluctuated because of weather. I also explained to Mr Dundon that his blower cleaning and evaporator coil needs to be cleaned to eliminate the dust he was concerned about. Everything else checked out to manufacture specifications.
Dobbs Technician A.
Bad 40+5 dual capacitor. Customer said he will replace it himself
Dobbs Technician A.
DCM1: AC complete, replaced 16x20x1 filter. System is fully functional and operating within manufacturer specifications at this time. Found dirt buildup on blower wheel, furnace is from 2005. Checked evaporator coils they are clean, coils are from 2021. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Temp split 19. Talked to homeowner about cleaning blower because dirty blower can cause indoor coils to also become dirty. He decided to wait on cleaning blower wheel.
Dobbs Technician A.
Completed 2 system cooling maintenance, replaced filters. Upstairs system is older, recommend replacing.
Dobbs Technician A.
Performed a two system heating maintenance on two 2009 Gibson the ODT 60°Tested overall operation of equipment confirming the indoor equipment was operational.Once operation was Confimred began diagnostic on the indoor equipment the media filters were slightly used but not discolored or clogged the filter was not replaced on this visit. Blower motor was fully operational not showing any signs of being intermittent or dropping out.Capacitor was tested finding them to be out of specifications which is adding strain to blower motor along with if worsened can cause loss of functionality a quote has been provided to replace capacitors.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimi
Keith D.
Quoted 3 venting of bath fans in Service Titan
Christian R.
Removed old evaporator coil and A/c for main floor/basement system. Installed new Rheem 4 ton evaporator coil and 3.5 ton A/c. Reconnected supply plenum, line set, and drain line. Installed new composite pad for outdoor unit. Tested system operations in cooling. Set refrigerant charge. Removed old evaporator coil and A/c for upstairs system. Installed new Rheem 3 ton evaporator coil and 3 ton A/c. Reconnected supply plenum, drain line and line set. Installed new composite pad for outdoor unit. Tested system operations in cooling. Set refrigerant charge.
"Great Customer Service and Follow Up"
"Great Company, Great Service!"
"Impressed by Dobbs’ professionalism"
"John was great"
"Friendly, Courteous, and Knowledgeable"
