Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Always great service. We’ve used Dobbs for over 20 years.
Outdoor fan not running because when I checked capacitor I evidently didn’t secure the fan wire back to capacitor, when I closed panel I knocked wire off. Reconnected and cycled unit, operating properly.
Performed single system Heat maintenance on heat pump. Replaced filters, unit operating properly at this time
DCM1 service 2 of 2 AC completed changed (1) 20x25x1 (1) 14x20x1 filter, tested system operation’s everything is operating properly at this time attached is AC maintenance checklist.
Heat maintenance on an air handler in Ellijay