Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Great friendly customer service
What can I say Brad is awesome!!😎
Timely and professional!!
Good Service
DCM1: Ac completed, (1) 16x20x1 Changed System is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Delta t of 18.
Heat maintenance. Checked indoor blower, heat strips both within manufacturer specs. Checked compressor, outdoor fan both within spec. Drain is clear, replaced filter. System is running correctly and efficiently at time of departure.
Heat maintenance. Checked blower motor, heat strips, compressor and fan all are in accordance to manufacturer specifications. Pressures are within range to outdoor ambient temps. Homeowner states there is an intermittent issue with the compressor going off and having to wait to come back on then runs fine. I advised we could set up a later date to come back with service manager she said she would speak to her husband and call back to set up time if they feel necessary. System is running correctly and efficiently at time of departure.
DCM1: Heat (1) 16x25x4 Changed System is fully functional and operating within manufacturer specifications at this time. Heat rise of 54 degrees. No issues found
Installed flared reducer fitting with gasket and connected refrigerant lines. Utilized torque wrench and secured to appropriate ft-lb as indicated in installation manual. Pressure tested system, found a previously unknown leak on lineset connection. Secured to appropriate ft-lb as indicated in installation manual. Pressure tested system again, this time with R410 added to the nitrogen, to 400 psi. Conducted another leak search with refrigerant detector, none found. Pressure test held at 400 psi for 10 minutes Conducted vacuum, pulled system down to 498 microns Added 6lbs, 2 oz of R410 refrigerant and tested systems. All 3 heads have a 20+ degree temperature rise in heating Note : all blower wheels had been cleaned previously during the call where we identified the improper use of gas fittings
Identified cause of leak to be fittings used were for natural gas lines. Need to get 1/2 to 3/8 flared fittings
Removed old equipment and installed new Rheem 3 ton 2 stage heat pump and air handler. Installed new return plenum with 16x20x1 filter, new emergency drain pan, new pan safety switch, new coil safety switch, and new composite pad for outdoor unit.reconnected supply plenum, high voltage, low voltage, drain line and all return ducts. Tested system operations in heating and cooling, set proper charge.
Arrived to inspect and repair a 3 indoor headed minisplit. Unit is low on refrigerant, has a standing pressure of 132 / 46*, should be 170 / 60* based on indoor and outdoor ambient. Searched all 3 indoor coil and flare fittings as well as outdoor coils and flare fittings. Identified 2 leaks at outdoor flare reducers. During initial installation some type of putty was used on fittings and has now dried and is leaking. Photos attached Need to return to fix leaks and clean indoor blower wheels. Leaks are at flare fittings, it is possible the flares were over tightened at installation. Tightening of those fittings presents a risk that the flares will tear and system can lose a portion or all of the refrigerant charge. Completed moving outdoor unit from blocks to pad
DCM1: Heat complete, checked 16x25x4 filter. System is fully functional and operating within manufacturer specifications at this time. 0ppms of carbon monoxide detected. Maintenance checklist attached.
Main Level: (Due to repair costs, age and R22 replacement is recommended) - 3 Ton Complete Heat Pump System $8,463 clean blower wheel - dirty indoor cooling coil - rusted clean indoor cooling coil - dirty level outdoor unit replace outdoor capacitor - out of range outdoor heat pump - R22 17 years old outdoor unit low on refrigerant - leak search clean return ducts Upper Level: (Due to repair costs, age and R22 replacement is recommended) 2 Ton Complete Heat Pump System $7740 clean blower wheel - dirty indoor cooling coil - rusted clean indoor cooling coil - dirty replace outdoor capacitor - out of range outdoor heat pump - R22 17 years old outdoor unit over charged with refrigerant due to excessive dirty blower wheel clean return ducts Lower Level: (Due to repair costs, age replacement is recommended) 3 Head Complete Heat Pump System $9,102 clean all 3 indoor blower wheels outdoor heat pump is low on R410a refrigerant (factory charge is 7-8 lbs.) leak search outdoor and al