Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Been using their company for over 15 years.
Compressor is grounded, warranty. Needs replacing
Helped Garry.
Retuned today with Gary to re-evaluate issue with main office system within further diagnostic found two of the wires to be improperly located within disconnect swapped wires then tested equipment confirming it was properly operational.
Other invoice
DCM6: A/C maintenance complete, Replaced (4) 20x20x1 filters and washed all others. Replaced (2) 10mfd capacitors and replaced 3 phase disconnect. After replacing disconnect and turning system on a/c mode, compressor sounded like the bearings were beginning to fail, then system lost high voltage found that breakers were tripped, reset breakers and turned system on breakers did not continue to trip however compressors are not pumping refrigerant. Need to replace both compressors. Due to equipment being out of warranty and cost of repairs, recommend thinking about upgrading system.
Completed heat maintenance, replaced filter, operating properly at this time
Completed 2 system Heat maintenance on furnaces, replaced filters, operating properly at this time
DCM1: Heat complete, replaced 20x20x1 filter. System is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Noticed indoor and outdoor systems do not have a surge protector gave homeowner estimate to add surge protectors she decided not to do it today. Maintenance checklist is attached.
DCM1: Changed F14x25x1 System is fully functional and operating within manufacturer specifications with a heat rise of 55 degrees.
DCM1: Changed F16x25x1 System is fully functional and operating within manufacturer specifications. Heat rise of 44 degrees.