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Winston Heating and Air
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Local Reviews
for Winston, GA
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Excellent service
Konrad - Winston, GA 30187
Excellent service
Konrad - Winston, GA 30187
Excellent service
Konrad - Winston, GA 30187
Excellent service
Konrad - Winston, GA 30187
Excellent service
Konrad - Winston, GA 30187
Christian R.
UPSTAIRS SYSTEM- removed old equipment and installed new Rheem heat pump and air handler. Installed new return plenum with 16x20x4 filter, new emergency drain pan, new pan safety switch, new coil safety switch, new thermostat, new 12” return duct, and new composite pad for outdoor unit. Reconnected high voltage, low voltage, drain line, supply plenum and all return ducts. Tested system operations, set refrigerant charge. MAIN FLOOR SYSTEM- removed old equipment and installed new Rheem heat pump and air handler. Installed new return plenum with 16x20x4 filter, new coil safety switch, new thermostat, and new composite pad for outdoor unit. Reconnected high voltage, low voltage, drain line, supply plenum and all return ducts. Tested system operations, set refrigerant charge.
Dobbs Technician A.
I checked pressures, filter and delta t-19 degrees. It is operating properly at this time
Keith D.
Showed how to operate the thermostats
Keith D.
Quoted and emailed over
Keith D.
3/4: Scheduled Install Wednesday 3/12/25 - 3/14/25, 7-9 AM Arrival
Dobbs Technician A.
Upon arrival system was off, turned system to cool and checked pressures. System is about 3-4lbs low on R410A, confirmed proper airflow. Recommend not running system in cool due to the potential for indoor coils to freeze and cause other issues. System is 11 years old and is no longer under warranty. Spoke with Anna about her options she decided to have a comfort advisor come out Tuesday 1-2. Paid cash.
Christian R.
3/4: Scheduled Install Wednesday 3/12/25 and 3/13/25, 7-9 AM Arrival
Dobbs Technician A.
Programmed thermostat, operating properly
Dobbs Technician A.
Club Membership for 2/26/2025-2/26/2026. Completed single system heat maintenance, replaced filter. Found new thermostat that owner had replaced wired wrong and when I wired it correctly the thermostat will not bring heat on. Jumped necessary wiring to operate heat pump. Operating properly. The thermostat needs replaced so system will operate. Owner said he will replace.
Dobbs Technician A.
Addition heat pump is a 2009. The thermostat had a code showing outside unit. I checked and found mouse had shorted out system. Removed mouse, reset unit, cycled unit,operating properly at this time. The addition heat pump. Comfort specialist coming out to give quote on both Trane 2009 Heat pumps
"Great Customer Service and Follow Up"
"Great Company, Great Service!"
"Impressed by Dobbs’ professionalism"
"John was great"
"Friendly, Courteous, and Knowledgeable"
