Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The technicians are described as knowledgeable, respectful, and helpful, providing clear explanations and addressing concerns. Customers appreciate the professionalism, efficiency, and politeness of the Dobbs team. Positive reviews highlight the quality of work, timely responses, and fair pricing. Customers express satisfaction with the services provided, mentioning the technicians' expertise, thoroughness, and ability to explain technical information in a way that is easy to understand. The positive reviews also mention the company's reliability, punctuality, and willingness to go the extra mile to ensure customer satisfaction. However, there are a few negative reviews that mention high costs and a perception of being overcharged. Additionally, some customers express dissatisfaction with the length of time taken to complete the work or the quality of the workmanship. Overall, the reviews suggest that Dobbs provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise. While there are some areas for improvement, the positive reviews outweigh the negative ones, indicating that Dobbs is a reputable and trustworthy company in the HVAC industry.
Brandon went above and beyond working late and taking time to diagnose and explain the issues.
Great job on the follow up needs for my hvac. Thanks.
The helper allowed me to observe and interact with him while was working. (wife) Chris was really knowledgeable and answered all my questions pertaining to the thermostat. (husband)
Brandon went above and beyond with his service today and did outstanding work. I also signed up for the yearly diamond subscription. Looking forward to working with Dobbs heating and air in the future.
Thanks
Today I arrive to perform ac Maintenance on units and seen one unit was frozen do to low refrigerant. Unit was manufactured in 2002 and Refrigerant is phased out which is R-22. Comfort Advisor will come over to speak with Club members. Also I explained to club members there blower wheel and evaporator coils is dirty and could cause future issues. Everything else checked out to manufacture specifications.
One breaker on air handler was bumped and cutoff by either me or Hunter as we were leaving attic Wednesday, the customer turned breaker on yesterday and it’s been cooling, we checked unit and drain, operating properly at this time.
System was shy of about a pound. Added a pound 410a supply was 59 and subcooling was 11. Customer has most off the supply vents covered and house isn’t able to circulate the air properly in the living room areas because of furniture and other stuff. House did cool down after i added the pound.
Completed single system cooling maintenance, replaced filter, vacuumed drain line, unit operating properly at this time.
Need to replace zone damper motor in office closet ceiling on lower level due sticking/not opening and causing cooling issues. Removed 14x6 return grill to gain access to zone damper motor to see how much room is around the motor and will need to open access hole to a larger hole and install new grill using a 14x14 or 14x8. Once damper is replaced then operation of zone dampers and cooling operation can be tested to confirm correct operation and refrigerant levels. Club member needs dispatch to call club member and set up an time for repair on exposed wires outside an for comfort advisor to come bye to discuss newer unit on 3rd level. I explained to club member one unit is over charged and the other unit was over charged making the units run inefficient. Club member is aware of both air Handler needs blower wheels cleaning along with evaporator coil cleaning.
Dobbs Heating and Air is committed to providing top quality heating and air conditioning services, HVAC unit replacements, HVAC Repair, and new Heating and Air installations to the Atlanta Metro area every day. With high quality service & incomparable customer service, you can count on Dobbs to deliver on your heating and air conditioning needs. Call us at 770-445-8923 for the best Local HVAC Repair, Replacement, Installation, or Maintenance you could hope for!
The list of Metro Atlanta, West Georgia, and Northwest Georgia cities, towns, and communities that we offer service for is always expanding. Even if you don’t see your county, city, town, or community listed, please don’t hesitate to call Dobbs Heating and Air. One of the great advents of existing in a fresh, growing company is the potential to expand our service area horizon with the same kind of flexibility that we can continue to expand our services rendered. We have offered high quality service, and continue to offer service to most of the area in and around the Metro ATL area. The specific locations of our serviced areas for Local HVAC Repair include, but are not limited to the following:>
Are you anywhere in or around the Metro Atlanta area? Are you in the North or West Metro ATL, and looking for the services of a high-qualified, Local HVAC Repair Company? From Cherokee County to Carroll County, Dobbs Heating and Air is the fastest-growing Local HVAC Company. From Forsyth County to Fulton County, Dobbs HVAC is gaining a Metro-Wide reputation as a great local HVAC company that offers amazing customer care to each and every commercial or residential customer. Cobb County? Dekalb County? Haralson and Bartow Counties? From Paulding County to Polk County, everywhere in between, and everywhere beyond, Dobbs is steadily rising, one satisfied customer at a time, as the name to trust for Local HVAC Repair in Metro Atlanta, West Georgia, Northwest Georgia, and beyond. Call or Contact Us to schedule a FREE On-Site Assessment of your Heating and Air Needs, we can help with anything like:
Your Dobbs Local HVAC Repair Professional is ready, willing, and able to help with all your local HVAC Repair, Replacement, Installation, Maintenance, or Service needs. Schedule an appointment at your home or business!